We are proud to EXTEND our renowned 100 day money back guarantee and offer an exclusive 6 MONTH GUARANTEE (180 Days) for all Embrace products.
If you do not feel that your Embrace purchase is helping you in any way, simply send it back (used and/or unused) within 180 days of ordering your product for a prompt refund. If preferred, you may exchange an item for another product on www.trachealth.com, and we will adjust your balance accordingly.
To request a refund you must fill out our Product Return Form or PRF
Requests must be made online and submitted with your full name, invoice number and explanation of why you are returning the product for a PRF to be issued. Please do not call for a PRF. Once you have submitted your PRF you will have a 10 business day window to return your order.
» Click here for Product Return Form
Send all returns to the address below. Please include a copy of the sales receipt. Upon receiving your return, our order processing department will issue you a refund or provide you with your requested exchange within 10 business days. It’s that simple!
please send all returns to
TRAC Distribution Corp.
Attn: Returns
149 Old Gray Station Rd
Gray, TN 37615
United States of America